How to Unassign a Swimmer from a Triton Unit

Below, we’ll walk you through exactly how to do it (with some warnings so you don’t accidentally lose anything important).

Skip to what you need:

• Unassigning a Swimmer from a Triton unit- Mobile App
  Use the mobile app to remove a swimmer from a Triton unit, while keeping the device active so it can be assigned to someone else.
• Unassigning a Swimmer from a Triton unit-Desktop
  Use the web app to remove a swimmer from a Triton unit, while keeping the device active for another user.

Unassigning a Swimmer from a Triton unit (Mobile App)

1. Open the TritonWear App on your phone or iPad. 
2. Tap the Account Management icon from the blue navigation bar. 
3. Scroll to the units list.
4. Find the Triton Unit ID you want to unassign.
5. Hit the gear button located on the right of the swimmer's card.
6. Select Un-assign User 

1. 1. If the swimmer doesn't have a Heart Rate monitor assigned :
      • A pop-up will appear confirming:
        “This unit will be unassigned from [Swimmer Name]”
        Hit Confirm to complete the action.
      • The device will stay active in your account and ready to be assigned to someone else.
        
        
   2. If a Heart Rate monitor is assigned to the same swimmer
      
      

      A pop-up will appear stating:

      “This unit will be unassigned from [Swimmer Name].
      What would you like to do with their Heart Rate Monitor?”

      • Keep it assigned

      • Unassign it

      Select what you’d like to happen with the HRM, then hit Confirm to complete the action.

      
      

      ⚠️ Don’t Play Musical Chairs with Units
      Triton units are smart; they learn a swimmer’s patterns over time. If you bounce them around between swimmers, they won’t be able to recognize consistent patterns. That means the data gets less accurate for everyone. Stick to one swimmer per unit whenever possible.

Unassigning a Swimmer from a Triton unit (Desktop)

Use this when a swimmer is done using a unit, but you want to keep it active for someone else.

1. Log in to the TritonWear Web App on your computer.

2. Click the Account Management icon from the blue navigation bar.

3. Under Triton Units, scroll to the units list.

4. Find the Triton Unit ID you want to unassign.

5. Click the trash can icon on the right of the swimmer’s card.

6. Select Unassign User.

If the swimmer doesn’t have a Heart Rate Monitor assigned:

• A pop-up will appear confirming:
  “This unit will be unassigned from [Swimmer Name].”

• Click Confirm to complete the action.

• The device will remain active in your account and ready to assign to another swimmer.

If a Heart Rate Monitor is also assigned to the same swimmer:

• A pop-up will appear stating:
  “This unit will be unassigned from [Swimmer Name].
  What would you like to do with their Heart Rate Monitor?”

  Options:

  • Keep it assigned

  • Unassign it

• Select your choice, then click Confirm to complete the action.