Removing/ Unassigning Units

When a swimmer leaves a team, their TritonWear membership, and the associated unit, can be re-assigned to a new swimmer.

Activating a Triton unit associates it with a paid membership, which is then assigned to an athlete (be it yourself or someone else).  This association enables TritonWear to build the athlete's evolving profile and provide invaluable recommendations for improvement. 

When a swimmer ages out of a program, or moves to a new group or team, the membership can be re-assigned to a new athlete. This is how to end the sharing of a membership.

This can only be done by either the membership owner or the assigned user, it cannot be done by any other coach on the team. 

Removal by Membership Owner

Skip to: Removal by Membership User

  1. Open the TritonWear App, or login on a computer
  2. Tap the memberships icon Triton unit from the navigation bar 
  3. Find the user you want to disconnect from your unit in the Members list, and Tap "Remove" (or remove membership on mobile).Tablet - Memberships

The unit will move back to the units list and can be assigned to the new user. 

WARNING: This should not be done to attempt to use units with multiple swimmers, as the unit learns swimming patterns to provide more accurate feedback over time. It will not pick up swimming well for any swimmer if it cannot recognize consistent patterns. 

Removal by Membership User

Return to: Removal by Membership Owner

  1. Open the TritonWear App, or login on a computer
  2. Tap the memberships icon Triton unit from the navigation bar 
  3. Tap on "Leave" on the far right (behind mobile - leave membership on mobile) on the shared membership line

mobile leave shared membership

The line will disappear your association with that unit and memberships will no longer exist. 

This action cannot be undone, other than the membership owner reassigning the unit to you. Do not do this unless you truly no longer want to be associated with the membership.