How to Disable a Device (remove from your membership)
You’d do this if: the device is faulty, no longer in use, or you need to free up space to activate a new one.
For Triton Units
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Find the unit’s row.
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Tap the gear icon
on the right of the swimmer's card. - Select Disable Unit and you’ll get a pop-up:
Disable unit LH06
This unit will no longer be on your account, so it will be unassigned from ''First Last Name''.
What about their heart rate monitor?
Keep it assigned: they’re getting a different Triton unit.
Unassign it: I’ll assign it to someone else.
[Go Back] [Confirm]
Pick what fits your plan and confirm.
For HRMs
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Above the HRM list, look for the little link showing the number of heart rate monitors (e.g. “4 HRMs in use”).
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Click that to open the full HRM management modal.
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Find the HRM you want to remove.
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Tap the trash can icon on the left of that HRM’s card.
And that’s it the HRM is now out of your account and that membership spot is freed up.
